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Komatsu has developed into a international giant over the previous few decades due to their expertise and strength in the field of logistics, mining, excavating and construction. With progressive designs and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded immensely. Using their enhanced manufacturing capabilities and current design approaches, Komatsu has become known to build the kind of durable and reliable lift truck that clients across the world have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the mounting demand for its goods in the North American market. To better costs and efficiencies, a contemporary plant was built in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to satisfy the requirements and demands of their consumers worldwide while remaining a leading manufacturer and dealer of progressive lift trucks and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied customers along with their North American clients.
Following years of delivering consumer service and maintaining bonds, Komatsu Forklift recognizes that meeting the customers’ wishes is paramount. All the latest product improvement at Komatsu begins first with the customer. By welcoming input and feedback, they are able to ascertain customer wants and expectations then develop revolutionary models and then build to exceed Komatsu Engineering Standards. Assuring customers that quality is designed from the beginning and sustained throughout the production, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty technologies, lift trucks and construction equipment. Their design expertise assures that every piece of equipment will endure in even the toughest functions and environments. Adherence to precise engineering standards allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent internal quality standards all add to top-quality lift truck products. Komatsu Engineering Standards transform the modern and innovative expertise used in advanced mining and construction equipment into world class equipment.
The state-of-the-art facility in Covington, Georgia has all the necessary requirements for full scale production. This plant can take unprocessed steel and manipulate it by preparing, welding, and fabricating it. When assembled and painted the lift trucks are ready to leave the plant and enter the market. Maintaining quality control through the length of the manufacturing process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as valuable as the individuals who support it and sell it, their sellers make all the difference. Komatsu Forklift features an exceptional network of company dealers and independent sellers who are working hard to outdo expectations. Specialized in all elements from product sales, service or operating instruction, or aftermarket support, their diverse network of experienced and capable professionals are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM parts on-hand to offer the necessary service required to keep customers’ operations running smoothly. Computerized, real-time access with next day distribution from their highly automated distribution center is an alternative option. The on-line K-Link system assists sellers with on-line parts management, service and acquisition for all major forklift models.
At Komatsu Forklift U.S.A., Inc. they know how to serve National Accounts. Many world-class businesses depend on Komatsu forklifts in their day-to-day operations. Countrywide account consumers profit from a unique relationship with Komatsu that allows them to customize cost-efficient applications so as to raise the customer’s efficiency and profits. Komatsu nationwide account clients have access to on-line parts and service support system and a comprehensive fleet administration program, providing the ability for Komatsu to be their total solution for any forklift concerns.
The well-organized and dependable staff members at Komatsu Forklift U.S.A., are committed to offering exceptional customer support even if it comes in the form of training, sales, aftermarket support, and longterm maintenance. They want to make sure that the customer support offered will help their customers satisfy or exceed their business objectives while establishing strong working relationships in the process. Komatsu strives to be familiar with each of their customers’ distinctive ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.
